Our clinic provides comprehensive Medical Laboratory Services covering a broad range of diagnostic testing, including:

– Annual health examinations

– Laboratory tests based on a physician’s request

– Basic blood investigations (glucose, lipid profile, liver function, kidney function, etc.)

– Sexually transmitted infection (STI/STD) screening (e.g., HIV, syphilis, gonorrhea, etc.)

– Hormone and vitamin testing

– Chronic disease screening

– Age-specific and personalized health screening programs

We are committed to maintaining high standards of accuracy, laboratory safety, and strict confidentiality of patient information to ensure reliability and trust in every stage of service.

Preparation requirements depend on the type of test:

– For glucose or lipid profile testing (FBS, Lipid Profile): fasting for 8–12 hours is recommended. Plain water is permitted.

– For general health screenings: some tests may not require fasting.

To ensure accurate results, please inform our staff of the specific tests you will undergo. Our team will provide appropriate preparation instructions prior to specimen collection.

In most cases, regular medications may be continued as prescribed. Patients should not discontinue medication without medical advice.

However, certain medications or dietary supplements may affect specific laboratory results (e.g., anticoagulants, hormonal medications, certain vitamins).

Patients are advised to inform our staff of any medications or supplements currently being taken. Bringing a list or a photo of medication labels is recommended.

Both options are available.

– Walk-in services are provided during operating hours.

– For convenience and to minimize waiting time, advance appointments are recommended, particularly during morning hours and public holidays.

Yes. Our personnel are experienced in managing cases involving small or difficult veins.

To facilitate the procedure, we recommend:

– Drinking plain water beforehand (if not restricted by fasting requirements)

– Warming the arms or gently clenching the fist as advised by staff

Please inform staff in advance if you have a history of difficult venipuncture so that appropriate techniques and equipment can be prepared. Wearing comfortable clothing with easy access to the arms is also advised.

Mild bruising at the puncture site may occur and typically resolves within a few days.

Initial care recommendations:

– Within the first 24 hours: apply a cold compress for 10–15 minutes at a time to reduce swelling and bruising.

– After 24 hours: apply a warm compress to promote resolution.

– Avoid heavy lifting or firm pressure on the affected area.

Please contact the clinic promptly if you experience increasing pain, significant swelling, redness or warmth at the site, persistent bleeding, numbness, or difficulty moving the arm.

Turnaround time varies depending on the specific test performed.

– Certain tests may be available within the same day or within 1–2 business days.

– Specialized investigations may require several days.

The expected reporting timeframe will be clearly communicated during registration or prior to payment.

 Results may be received through the following channels:

– In-person collection at the clinic (printed report)

– Electronic delivery (via email or other preferred communication platforms such as Line or Facebook Messenger)

– Postal delivery of printed reports

Our staff can provide a general explanation of laboratory findings and reference ranges in an understandable manner, along with recommendations for lifestyle adjustments to support overall health.

Please note that this explanation is for informational purposes only and does not constitute a medical diagnosis. Patients with abnormal results are advised to consult a physician for comprehensive evaluation based on clinical symptoms and medical history.

We maintain strict confidentiality of all patient information.

As a general policy, we do not disclose personal information to third parties without the patient’s consent. Disclosure may occur only when required by law, pursuant to a lawful order, or when the patient has provided written authorization (for example, requesting results to be forwarded to an insurance company, physician, or specified organization).